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Last updated & effective: January 13^th, 2023

This Privacy Policy describes our policies on the collection, use and disclosure of your information in connection with your use of our websites, online and offline services, and emails (“Site” or “Sites”). Sony Music Entertainment (“Sony Music”) is a wholly owned subsidiary of Sony Corporation of America. Information collected on the Sites may be used in the manner described below by Sony Music Entertainment, our labels, agents, subsidiaries, trusted partners (such as artists and artist management) and affiliates acting on our behalf (collectively, “Sony Music”). When used herein, the terms “we”, “us” and “our” refer to Sony Music.  When this Privacy Policy uses the term “personal information,” unless defined otherwise we mean information that identifies or is reasonably capable of identifying or being associated with a particular individual, such as full name, street address, telephone number or email address.

We encourage you to review the entire Privacy Policy. Please click on any of the links below to review that particular section.

Collection and Use of Personal Information

Social Networks/Online Communities

Transactions

Information Sharing

Choice/Opt-Out

Tracking Technologies

Security

Accessing / Updating Your Personal Information

Consent to Processing

Additional Information

Changes to This Privacy Policy

Additional Information for California Residents

Additional Information for Virginia Residents

Questions About This Privacy Policy

Collection and Use of Personal Information

We may collect the following categories of personal information from you:

• Contact information, including name, email address, street or mailing address, and telephone or mobile phone number;
• Billing information, including billing address, order details and other commercial information;
• Demographic information, including age, date of birth, gender, interests, country and zip code;
• Unique online identifiers, including username and password, and your device’s Internet Protocol (IP) address;
• Preferences and other information, including product wish lists, order history and marketing & music preferences;
• Geolocation information, including your actual or approximate location (for example, from the IP address of your device or computer);
• Photos, videos and other content that you submit on our Sites, which may include metadata which can reveal information about the content, including but not limited to where and when images were taken;
• Audio, video or audio-visual recordings or photos (in as far as they may feature you) taken at events hosted by or on behalf of Sony Music;
• Internet and other electronic network activity; and
• Other information you provide to us in connection with a request (including without limitation information about your health relating to access or special requirements at events or productions hosted by or on behalf of Sony Music).

If you are an independent artist or label client engaging with Sony Music’s client-facing Site(s), services, tools or apps, in certain cases we may collect the following additional categories of personal information about you:

• Your trading or company name, and company number (if applicable);
• Contact information of authorized representatives and employees, including name, email address, street or mailing address and telephone or mobile phone number;
• Accounts payable information, which may include bank account details and applicable tax forms;
• Limited identification documents, such as passport or driving licence, and proof of address such as utility bills or credit card statements;
• Information provided on identification documents, such as nationality, gender, date of birth, place of birth;
• Social Security number (or similar);
• Your and/or your authorized representative(s)’s and/or witness’ signature(s); and
• Your or your authorized representative’s contact details as provided on applicable registration certificates.  

We or one of our trusted partners may use this information for the following business purposes:

• Send you requested updates and newsletters about an artist, podcast, type of music or related special offers;
• Send you requested product or service information;
• Send a one-time email or e-card to your friends upon your request when you provide their email address;
• Fulfill your order;
• Send you an order confirmation;
• Respond to customer service requests, questions and concerns;
• Administer your account, including managing your preference center;
• Send you marketing communications;
• Administer promotions and sweepstakes you enter and notify you of the results;
• Improve our marketing efforts;
• Maintain and improve our Sites, content, products and services;
• Conduct research and analysis;
• Display or promote content based upon your location and/or interests;
• Provide location services such as “tagging” and “check-in”;
• Maintain the security and effective functioning of our Sites and your accounts;
• Fulfill our obligations and enforce our rights and remedies under a contract; and
• Address our compliance and legal obligations and exercise our legal rights.

We use cookies, web beacons and similar technologies to automatically collect internet and other electronic network activity, including information about your computer as you browse our Site(s).   Cookies are text files containing small amounts of coded information that are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each future visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device.  Cookies and similar technologies help us to improve our sites and to deliver a better and more personalized experience, for example, by storing information about how you use our sites and allowing us to recognize you when you return. You may refuse to accept cookies by changing the privacy settings on your internet browser but this can mean certain parts of our site may not work properly.We and our business partners may automatically or passively collect information as you browse our Site(s) such as connection information (including the domain name and Internet Service Provider), browser type and version, mobile device ID, cell phone carrier, operating system and device type, average time spent on our Site(s), pages viewed, traffic to and from the websites, information accessed, the IP address you use to connect to the Internet and related geographical information about your computer or mobile device, and advertising data and other standard weblog information. Such information is sometimes referred to as web analytics and/or clickstream data. 

“Web beacons” (also known as image tags, pixel tags, GIFS or web bugs) are small pieces of code used to collect advertising data, such as counting page views, promotion views or advertising responses. Web beacons or similar technologies may be used for various purposes, including, without limitation, to count visitors to the Sites, to monitor how users navigate the Sites, to count how many sent e-mails were actually opened or to determine whether content sent was actually viewed.

When you provide us with personal information about your contacts, we will only use this information for the specific purpose for which it is provided. 

If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please click here.

Other Sources of Information

We may receive information about you from other sources and may combine this data with information we already have about you, including:

• Artists: such as marketing data from a new or partnering artist that is integrated with information we already have about you to create a more tailored fan experience;
• Business Partners: such as contest providers and other promotional partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and others who enable sign-on functionality and social network integration;
• Publicly available databases;
• Other Applications: such as music/video streaming sites and social media platforms;
• Digital Service Providers: if you choose to use features on our Sites (such as pre-save campaigns) that connect to your online profiles or social media accounts, we may collect any information that you permit through your settings on those connected accounts; and
• Information you disclose publicly: our Sites and our artist, podcast and product pages on third party platforms may offer message boards, chat rooms, games, and other public areas (collectively, “Community Forums”) where you can engage in social networking, interact with others, as well as have the opportunity to submit photographs, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content (collectively, “User Submissions”).

This information helps us to update, expand and analyze our records, identify new customers and provide content and services that may be of interest to you.

Monitoring and Fraud Prevention

To help protect you and others, we monitor use of the Sites and we use the information we collect, including personal information, to identify fraudulent activities and transactions; prevent abuse of and investigate and/or seek prosecution for any potential threats to or misuse of the Sites; ensure compliance with the applicable terms of service and this Privacy Policy; investigate violations of or enforce these agreements; and otherwise to protect the rights and property of Sony Music, its partners and customers.  Monitoring may result in the collection, recording, and analysis of online activity or communications through the Sites, and you consent to this monitoring by using the Sites.  If you do not consent to these conditions, you must discontinue your use of the Sites.

Retention

We will retain your information for as long as your account is active and as needed to provide you services.  We will use and retain your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Social Networks/Online Communities

We enable you to create a profile for accessing blogs or online communities for sharing User Submissions. User Submissions on our Sites may be subject to separate terms & conditions made available prior to submission. To participate in certain Community Forums, you may be asked to select a username, screen name or member name and password; please do not use your real name or email address or the real name of another person when selecting a username (or screen name or member name). Please note that we cannot control the actions of others with whom you may choose to share your pages and information.  Anything you post to a Community Forum is public, and others will have access to your User Submission(s) and may view, collect and use that information or share it with third parties. If you choose to voluntarily disclose User Submissions, the protections of this Privacy Policy will not cover such disclosure of information. We encourage you to think carefully before you post and to use caution before disclosing any personal information in Community Forums and other online communities.

We may also enable you to post content from some of our Sites to your profile on other social networks.  You can access these services from our Sites using Facebook Connect, Twitter, or other Open ID providers. These services will authenticate your identity and allow you to post and share certain personal or other information with that site.  Please be aware that the privacy policy of that site or service will apply to any content you provide them in these instances.  We do not allow these services to provide any personal information or content back to our Sites or your profile with us unless you agree. To request removal of your personal information from our blog or Community Forum, contact us here.  If we are unable to remove your personal information, we will respond to your request with the applicable reasons.

Widgets – Our Site(s) may include interactive mini-programs that provide specific services from another company (e.g., displaying digital news feeds, playing music, “liking” or sharing content, etc.), often referred to as widgets.  You may have the opportunity to submit personal information, such as your email address, for collection through a widget.  A widget may also use browser or Flash cookies and/or collect clickstream and usage data. Information collected by a widget is governed by the privacy policy of the company that created it.

Transactions

You may purchase artists’ music, subscribe to paid podcast content, or purchase merchandise from some of our Site(s) or our Artists’ or Podcasts’ Sites, in which case you will be directed to an externally hosted web page or site to complete your transaction.  These sites will be clearly identified and link to their own privacy policies so you know which company is collecting your personal information.  You should refer to those policies for any privacy-related concerns regarding your purchase or subscription.

Information Sharing

We will only share your personal information with others as described in this Privacy Policy.  We may provide your personal information to companies that help us with our business activities (e.g. shipping or processing an order, assisting us in Site operations, providing customer service, delivering email newsletters, etc.) or that assist us in improving our products, content, services or advertising.  These companies are authorized to use your personal information only as necessary to provide these services.

We may also share your personal information:

• With Sony Music affiliates and representatives of our current recording artists and podcasts;
• With affiliated Sony Group companies (i.e. any company in which Sony Corporation of America owns, directly or indirectly, 50% or more of its outstanding shares and any company with the name “SONY” as part of its trade name);
• With reputable partners in whose products or services we think you may have an interest, with your prior consent to do so;
• With former Sony Music recording artists or their representatives, who will be advised in advance that your consent is required for continued use;
• As required by law, such as to comply with a subpoena or similar legal process;
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request;
• In connection with a corporate change including a merger, acquisition or sale of assets;
• With independent artist or label clients for marketing purposes when you request to join their mailing list via our Site(s);
• To any other party with your prior consent to do so;
• Choice/Opt-Out; and
• With applicable collection societies if you are an independent artist or label client and direct us to do so.

Email and Newsletter Preferences

You may choose to stop receiving newsletters, updates or marketing emails by following the unsubscribe instructions included in such emails.  Some Sites also allow you to change your email preferences within your online profile or by contacting us here.

Interest-based Advertising

We partner with other companies to manage our advertisements.  We or our partners may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests on our Sites and other sites, and across your different devices.  If you wish to opt out of interest-based advertising please check your browser settings or if located in the European Union click here for additional information. 

Mobile Marketing

If you choose to join a mobile marketing list, please be aware that there are usually costs associated with receiving SMS (text) or MMS (multimedia) messages depending on your wireless carrier and plan.  You should check with your mobile carrier to determine what charges apply before signing up to receive our updates via your mobile phone.  If you would like to stop receiving messages from us or sent on our behalf on your mobile phone, please reply to the message with “STOP”.  You may also contact your wireless carrier for additional information on receiving or stopping mobile messages.

We may also send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device or application level, as applicable.  To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

Geolocation

If you have previously enabled your computer or mobile device to send us location information, you may be able to opt-out from further allowing us to access such information by changing the settings on your computer or mobile device or by uninstalling the application.

Tracking Technologies

We and our business partners use cookies and other technologies such as web beacons to keep track of your visits, preferences and profile information.  This information is used to make our Sites easier to use, improve our advertising and to provide you with a more personal and convenient experience.  For example, we may use this information to store some of your preferences or to provide you with tailored advertisements related to your specific interests on our Sites and other sites, and across your different devices.  Additionally, should you choose to enroll, we and our partners may use this information to allow you to participate in one of our fan rewards programs.  To learn more about the use of cookies in online advertising, including how to manage or delete them click here.

We and some of our partners use Flash cookies to store some of your preferences or personal information.  For more information on Flash cookies and how to manage privacy and storage settings click here.

In some of our email messages, we use “click-through URLs” or pixel tags to determine whether the email has been opened and to measure the effectiveness of our customer communications.  This data may also be used to gauge your interest in particular topics, so we can deliver a more relevant, personal and convenient user-experience.

One analytics provider with whom we may work is Google Analytics. Google Analytics uses cookies and similar technologies to collect and analyze information about use of the Properties and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google’s practices by going to http://google.com/policies/privacy/partners, and you can opt out of the service by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Managing your cookies & tracking technology preferences

To manage your cookie preferences on our Sites, please refer to the “Manage Cookies” link in the cookie banner of the applicable Site.

Some web browsers offer a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. When you choose to turn on the “Do Not Track” settings in your browser, your browser will send a signal to websites, analytics providers, advertisement networks, plug-in providers, and other web service providers you encounter while browsing to stop tracking your activity. To find out more about “Do Not Track,” please visit www.allaboutdnt.com.

Global Privacy Control (“GPC”) is a technical specification in your browser settings that you can use to automatically inform websites of your privacy preferences with regard to third party online tracking. To find out more about and to set up GPC, please visithttps://globalprivacycontrol.org/#about.

Opting out of tracking or targeted advertising cookies doesn’t mean you won’t receive online advertising, just that the advertisements you see won’t be based on the website pages you’ve visited.

Security

The security of your personal information is important to us.  When you enter sensitive information on our order forms, we encrypt the transmission of that information using industry accepted security practices.  If you choose to use another company’s payment option to pay for your order, its privacy statement and security practices will apply to your information.  We encourage you to read that privacy statement before providing your information.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after receipt.  However, no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee its absolute security.  If you have any questions about the security of your personal information, you can contact us by clicking here.

Accessing/Updating Your Personal Information

Upon request we will provide you with information about whether we hold any of your personal information.

Our Sites may offer different methods for updating your personal information.  To review and update your personal information on artist, podcast or other Sony Music-related marketing Sites, please log in to your profile/account on each Site where you have registered, or click on the ‘Manage Your Preferences’ link at the bottom of any marketing email we send you, and then update your newsletter subscriptions in the Sony Music preference centre.  If the Site does not have a profile/account page, you may review and update your personal information by clicking here.

If you wish to cancel your account or request that we no longer use your information to provide you services, contact us by clicking here.

We will respond to your requests within a reasonable timeframe.

Consent to Processing

Our Sites are operated in the United States.  If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our Sites, or providing us with any information, you fully understand and consent to this transfer, processing and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.

Additional Information

Links to Other Sites – Our Site(s) includes links to other sites whose privacy practices may differ from those of Sony Music.  If you submit personal information to any of those sites, your information is governed by their privacy policies.  We encourage you to carefully read the privacy policy of any site you visit.

Children – We do not knowingly collect or attempt to collect any personal information from children under the age of 13.  If you feel that we have unknowingly collected information from someone under the age of 13, please contact us immediately, and this information will be removed.

For more information on how to protect your children online:

Visit www.OnGuardOnline.gov for social networking safety tips for parents and youth.

Changes To This Policy

By using our Site(s), you agree to the terms of this Privacy Policy.  We may amend this Privacy Policy at any time and, as such, we encourage you to periodically review this page for the latest information on our privacy practices.  If we make a material change to this Privacy Policy, we will send an email to users who have provided an email address or post a notice on our Site(s) prior to the change becoming effective. 

Additional Information for California Residents

In addition to the information provided above regarding the categories, sources, uses, and sharing of personal information we collect, we are providing the following additional information to California residents consistent with applicable law, including without limitation the California Privacy Rights Act and any implementing regulations adopted thereunder (“CPRA”).  Terms (including defined capitalized terms) used in this California section of this Privacy Policy have the same meanings given in the CPRA, unless otherwise defined. 

We collect the information described above in this Privacy Policy (including identifiers, commercial information, internet or other electronic network activity, and in certain circumstances Sensitive Personal Information such as account log-in / password, ethnicity, health information, financial account information,  social security, driver’s licence, ID or passport number, or specific geolocation data) from fans and consumers (including job applicants), artists, podcast hosts and producers, business partners, clients, vendors, other applications (e.g., social networks), advertising networks and digital service providers.  The Personal Information we collect about you will depend upon how you use our Sites or otherwise interact with us. In addition to the categories of data described above, we may collect and/or use additional types of information and will do so after providing notice to you and obtaining your consent to the extent such notice and consent is required by the CPRA.

We may use this information for any of the business purposes described above.  We may also share this information with the following categories of third parties: Sony Music and affiliated companies, artists, podcast producers, independent artist and label clients, advertising networks, digital service providers and other business partners for such business purposes.

In addition to the sources and categories of third parties mentioned above, we also may share this information with law enforcement and professional service companies for the limited purposes of addressing our compliance and legal obligations and exercising our legal rights.

California Consumer Rights

Subject to certain exceptions, California residents have the following rights:

• Access and portability.  Upon a verifiable request, California residents can request information regarding what personal information we collect, use, disclose or sell and information about our data practices, including the right to request we provide you with the categories and/or specific pieces of personal information we have collected about you, and the categories of sources of such personal information and the categories of external recipients to which such personal information is disclosed (but not the individual sources or recipients);
  • Please note, the CPRA’s right to obtain copies does not grant a right to the whole of any document that contains personal information about you, but only to copies of “specific pieces” of such personal information; 
  • In order to provide specific pieces of information about you, we may require a signed declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.
• Deletion.  Request deletion of the personal information we maintain about you;
  • Please note that as part of the verification process, once you submit a request to delete, we may follow up and require you to confirm that you want your information deleted.
• Correction.Request correction of inaccurate personal information we maintain about you;
• “Do Not Sell or Share My Personal information”.Opt out of the “sale” or the “sharing” of your personal information to third parties for cross-contextual behavioural advertising (i.e. targeted advertising), whether or not for monetary or other valuable consideration. To the extent permitted by applicable law, we may be required to retain some of your personal information, and certain personal information is strictly necessary in order for us to fulfill the purposes described in this Privacy Policy; and
• Profiling & Automatic Decision-Making.  The right to know and opt out of any form of profiling or automated processing of personal information undertaken to evaluate an individual’s personal aspects and make predictions regarding, for example, their economic situation, health, preferences, interests, reliability, behaviour, location or movements.

Do Not Sell or Share My Personal Information

We do not sell your personal information to third parties for money.  However, Sony Music engages in online advertising practices (and certain analytics or similar activities) whereby we share personal information with other companies and service providers in compliance with the law in order to deliver more meaningful ads and other communications to consumers, and for other similar reasons provided in this Privacy Policy. These practices may be considered a “sale” or “share” for cross-context behavioural advertising as defined in the CPRA.

California residents have the right to opt-out of this information “sale” or “sharing” (as defined in the CPRA).  If you wish to exercise this right, please complete the form here or call the following toll-free number: 1-833-380-0676.  To the extent that you elect to designate an authorized agent to make a request on your behalf, they must select “An Authorized Representative” on the form.  We will not share the personal information of California minors who are under the age of 16 with third parties for commercial purposes without affirmative consent, which can be provided at the point of data collection.

To disable sharing through cookies set by third parties that may be considered “sales” or “sharing” under the CPRA, please refer to the “Manage Cookies” link in the cookie banner of the applicable Site.

In addition, the Digital Advertising Alliance also offers tools for California consumers to send requests under the CPRA to opt out of the sale of personal information by some or all of the participating companies.  For more information, visit: https://www.privacyrights.info/.

Profiling & Automated Processing

We may undertake limited profiling when you interact with our Sites or Community Forums, and when you sign up to receive marketing about Sony Music, our artists, podcasts or products. This may be considered a form of automated processing. It means we might combine the personal information you provide when registering, with information about your activity on our Site(s) and Community Forums, and information collected from other sources as described in this Privacy Policy above; such as your account activity on streaming sites and social media platforms when you connect to our Sites using your streaming or social media account credentials, or your recent transactions on our artist stores. We undertake this type of limited profiling so that we can: personalize marketing content you’ve requested; create more meaningful ads and other communications to consumers; measure our audience and enhance the Sony Music user experience; and for other similar reasons provided above in this Privacy Policy.  For example, we might let you know about new releases you may like, or relevant artists’ shows in your city. 

This profiling activity will not have a legal or similarly significant effect on consumers, and therefore we do not offer California residents the right to opt-out of such profiling at this time.

Right to Limit the Use and Disclosureof Sensitive Personal Information

Under the CPRA Regulations, a business must only provide the Right to Limit the Use and Disclosure of Sensitive Personal Information when such use does not fall within the list of exceptions outlined in CPRA § 7027, subsection (l). Sony Music’s use and disclosure of Sensitive Personal Information falls within this list of exceptions, and we therefore do not offer such opt-out right at this time.

Exercising other California Consumer Rights

If you are a California resident and wish to exercise any of these rights, please: (a) contact us here with the specific nature of your request, referencing “Your California Privacy Rights”; or (b) call the following toll-free number: 1-833-380-0676.  When submitting your request, you must affirm that you are a California resident or an authorized representative for a California resident, and provide enough information for us to verify you are the person about whom we collected personal information or their authorized representative. All requests should be properly labelled and contain all the necessary information so that we can understand, evaluate and respond to the request. 

Authorized agents must be registered with the California Secretary of State, and the consumer must designate the authorized agent by providing the authorized agent with a valid power of attorney or written permission to act for the consumer.  We will follow up with authorized agents to request this documentation.  Such written permission must state the agent’s full legal name, the full legal name of the applicable consumer, and a clear description of the permission granted. Alternatively, an authorized agent may submit a copy of a power of attorney under Probate Code sections 4000-4465. The consumer’s identity, in addition to the authorized agent’s identity, will need to be independently verified for us to be able to fulfill your request. We may also ask the consumer to directly confirm with us that they provided the agent permission to submit the request.  If we cannot verify your identity to a sufficient level of certainty or we do not receive adequate proof that you are authorized to act on the consumer’s behalf, we may deny the request.

In respect of Californian residents’ rights of access and portability, deletion and correction, we will take reasonable steps to verify your identity based upon the information you provide, and you may be asked to provide additional proof of identification so that we can verify your identity and validate the request.  If we cannot verify your identity to a sufficient level of certainty to respond to your request, we will let you know promptly and explain why we cannot verify your identity.  Pursuant to the CPRA, we will not require you to verify your identity, beyond asking for the information necessary to complete your request, when you exercise your rights to opt out of the Sharing or Sale of your personal information or to limit the use & disclosure of Sensitive Personal Information (if the same becomes applicable).

Submitting a request under the CPRA does not require you to create an account with us, and we will only use any additional information you provide as part of your request to verify your identity.  Please note that you are limited by law in the number of requests you may submit per year.  We will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of products, based solely upon you exercising your rights under the CPRA.  

Retention

We will retain your information for as long as your account is active and as needed to provide you services.  We will use and retain your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

California “Shine the Light”

If you are a California resident, California Civil Code Section 1798.83 provides you the right to receive: (a) information identifying any third party(ies) to whom we may have disclosed, within the preceding calendar year, your personal information for that third party’s direct marketing purposes; and (b) a description of the categories of personal information disclosed.  To obtain such information free of charge, please write to us at the address below, or submit your request here. We will respond to these requests within thirty (30) days.  Requests that come to us by other means may result in a delayed response.

Additional Information for Virginia Residents

We set forth above in this Privacy Policy the categories of personal data we process, the purpose for processing personal data, the categories of personal data shared, and the categories of third parties with whom personal data is shared.

If you are a Virginia consumer (as defined under Virginia law) and would like to exercise your rights pursuant to the Virginia Consumer Data Protection Act and any implementing regulations adopted thereunder (“VCDPA”), to submit a request please complete this form or call the following toll-free number: 1-833-380-0676.

Virginia Consumers have the following rights, all subject to the meanings and exceptions set forth in the VCDPA:

1. Access.The right to confirm whether we are processing your Personal Data and request to access such data;
2. Correct.The right to request that we correct inaccurate Personal Data we hold about you;
3. Delete.The right to request that we delete the Personal Data provided by you or obtained about you;
4. Obtain.The right to obtain a copy of the Personal Data previously provided by you to us and, to the extent feasible, in a readily usable format to allow data portability;
5. Opt-out out of:
   • Targeted Advertising.The right to opt out of the processing of your Personal Data for the purposes of targeted advertising;
     • Sony Music engages in online advertising practices (and certain analytics or similar activities) that may be considered “targeted advertising” under the VCDPA. 
     • To disable sharing through cookies set by third parties that may be considered targeted advertising under the VCDPA, please refer to the “Manage Cookies” link in the cookie banner of the applicable Site;
   • Sale. The right to opt out of the processing of your personal data for the purposes of a sale as defined under the VCDPA;
     • Sony Music does not sell Personal Data to third parties for monetary compensation, and therefore we do not offer such opt-out right at this time;
6. Profiling.The right to opt out of the processing of your personal data for the purposes of profiling as defined under the VCDPA.
   • Sony Music does not undertake profiling activities resulting in a legal or similarly significant effect on the individual, and therefore we do not offer such opt-out right at this time.

VCDPA Appeals

Pursuant to the VCDPA, if, for any reason, you would like to appeal our decision relating to your request, you have the right to submit an appeal and can do so by completing this form or call the following toll-free number: 1-833-380-0676. Please include your full name, the basis for your appeal, and any additional information to consider.

Questions About This Privacy Policy

If you have questions or concerns regarding this Privacy Policy, you should first contact Sony Music. You can contact us about this Privacy Policy by writing to us:

ATTN: Sony Music Privacy Office

Sony Music Entertainment 25 Madison Avenue, 22nd Floor

New York, NY 10010

Or you can click here to submit feedback online.

LAST UPDATED: August 3, 2012

These terms and conditions (the “Terms”) govern your access to and use of Sony Music Entertainment’s websites and mobile applications (“Site”). By accessing or using the Site, you are agreeing to these Terms and entering into a legally binding contract with Sony Music Entertainment (“Sony Music”). It is important that you read carefully and understand the Terms.  Do not access or use the Site if you are unwilling or unable to be bound by the Terms.

Any references to “you” and “your” refer to you, as a user of the Site. References to “we”, “us” and “our” refer to Sony Music.

1.  CHANGES TO THE TERMS AND CONDITIONS

We may modify the Terms from time to time. When changes are made, we will notify you by making the revised version available on this webpage, and will indicate at the top of this page the date that revisions were last made. All material modifications will apply prospectively only. You should revisit these Terms on a regular basis as revised versions will be binding on you. Any such modification will be effective upon our posting of new Terms. You understand and agree that your continued access to or use of the Site after any posted modification to the Terms indicates your acceptance of the modification.

2. USING THE SITE

A. Permission to Use the Site: We grant you permission to use the Site subject to the restrictions in these Terms. We may terminate your permission to use the Site for any conduct that we consider to be inappropriate, or for your breach of these Terms, including the Restrictions listed in paragraph 4. Your use of the Site is at your own risk, including the risk that you might be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.

B. Site Availability: The Site may be modified, updated, interrupted, suspended or discontinued at any time, for any or no reason, without notice or liability to Sony Music.

C. User Accounts: You may need to register to use part of the Site. We may reject or require that you change any user name, password or other information that you provide to us in registering. Your user name and password are for your personal use only and should be kept confidential; you are responsible for any use of your user name and password, and you agree to promptly notify us of any confidentiality breach or unauthorized use of your user name and password, or your Site account. We reserve the right to close your account at any time, at our sole discretion, for any reason whatsoever. Furthermore, we reserve the right to reveal your identity (including whatever information we know about you) in the event of a complaint or legal action arising from any message posted by you or when necessary to protect safety and security.

3.  CONTENT

A. Responsibility for Your Content: You alone are responsible for the content of your messages, and you agree to indemnify and hold harmless Sony Music and our agents with respect to any claim based upon the transmission of your message(s) and/or posting(s). We reserve the right to remove any messages for any or no reason whatsoever.

B. Sony Music’s Right to Use Your Content: By posting messages, uploading files, inputting data, or engaging in any other form of communication through this Site, you are granting Sony Music a royalty-free, perpetual, non-exclusive, unrestricted, fully transferable, worldwide license to: (1) use, copy, sublicense, adapt, transmit, publicly perform, or display any such communication; and (2) sublicense to third parties the unrestricted right to exercise any of the foregoing rights granted with respect to the communication. The foregoing rights shall include the right to exploit any proprietary rights in such communication, including but not limited to rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction.

C. Ownership: All material on the Site, including, but not limited to, text, data, graphics, logos, button icons, images, audio clips, video clips, links, digital downloads, data compilations, and software is owned, controlled by, or licensed to Sony Music and is protected by copyright, trademark, and other intellectual property rights. Material on the Site is made available solely for your personal, non-commercial use and may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Sony Music in each instance. You may download material intentionally made available for downloading from the Site for your personal, non-commercial use only, provided that you keep intact any and all copyright and other proprietary notices that may appear on such materials.

4. RESTRICTIONS

The following rules, policies, and disclaimers shall apply to and/or govern your use of the Site (including, without limitation, any bulletin boards, chat rooms, or other online services provided on this Site).  We do not review every message or confirm the accuracy or validity of information posted. We do not actively monitor the contents of the postings and are not responsible for the content of any postings. We do not vouch for or warrant the validity, accuracy, completeness, or usefulness of any message or information posted. The contents of the postings do not represent the views of Sony Music, its labels, or any person or entity associated with Sony Music. If you feel that any posting is objectionable, we encourage you to contact us by email. We will make every effort to remove objectionable content if we deem removal to be warranted. Please understand that removal or editing of any posting is a manual process and might not occur immediately.

A. You agree not to, and will not assist, encourage, or enable others to use the Site to:

i. Post any material that is knowingly false and/or defamatory, inaccurate, abusive, vulgar, obscene, profane, hateful, harassing, sexually oriented, threatening, invasive of anyone’s privacy, or otherwise in violation of any law;

ii. Post or transmit any material in violation of a third party’s copyright or other intellectual property or proprietary rights;

iii. Post or transmit any information or software that contains a virus, worm, defects, Trojan horses or other items of a harmful, disruptive or deleterious nature;

iv. Engage in commercial activity (including, but not limited to, sales, contests or sweepstakes) without Sony Music’s prior written consent;

v. Solicit, request or collect personal information for commercial or unlawful purposes;

vi. Solicit personal information from minors;

vii. Send bulk emails, surveys, or other mass messaging whether commercial in nature or not;

viii. Engage in keyword spamming, or otherwise attempt to manipulate the Site’s search results; or

ix. Impersonate any other individual or entity.

B. You also agree not to, and will not assist, encourage, or enable others to:

i. Restrict or inhibit any other user from using and enjoying the Site (for examples, by means of hacking or defacement);

ii. Utilize any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape or index any portion of the Site;

iii. Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Site or on any materials printed or copied from the Site;

iv. Record, process or mine information about other users;

v. Reformat or frame any portion of the Site;

vi. Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on Sony Music’s technology infrastructure or otherwise make excessive traffic demands of the Site;

vii. Attempt to gain unauthorized access to the Site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means;

viii. Use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site;

ix. Use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Site; or

x. Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site content or features that enforce limitations on the use of the Site.

5. UNSOLICITED SUBMISSIONS

Sony Music and its employees do not accept or consider unsolicited sound recordings, musical compositions or any other creative materials (collectively, the “Submission”). If, despite our policy, you still have submitted unsolicited material to us then Sony Music will not be obligated to treat your Submission as confidential or proprietary and, by making such a Submission, you will be deemed to have acknowledged that i) Sony Music has no obligation and shall not be liable to you or to any person claiming through you based on such Submission and ii) you relinquish any claim whatsoever based upon your submission.

6. PRIVACY POLICY

Use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. THIRD PARTIES

The Site may include links to other websites or applications (each, a “Third Party Site”). Unless otherwise noted, Sony Music does not operate, control or endorse any information, products, or services on any Third Party Site. You agree that we are not responsible for the availability or contents of any Third Party Sites and that your use of any Third Party Site is at your own risk.

8. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Sony Music and its affiliated companies, officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including but not limited to reasonable attorneys’ fees, resulting from (i) your access to or use of the Site, (ii) your violation of the Terms, (iii) your use of any products or services purchased or obtained by you in connection with the Site, or (iv) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. Sony Music reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

9. WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY

 PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF SONY MUSIC AND ITS SUBSIDIARIES, AFFILIATES, AND LICENSORS. EACH OF THESE SUBSECTIONS BELOW ONLY APPLIES UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED.

A. THE SITE IS MADE AVAILABLE TO YOU ON AN “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SITE IS AT YOUR OWN DISCRETION AND RISK. SONY MUSIC MAKES NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE SITE, ITS SAFETY OR SECURITY, OR THE SITE CONTENT. ACCORDINGLY, SONY MUSIC IS NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM YOUR USE OF THE SITE.

B. SONY MUSIC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE.

C. SONY MUSIC, ITS AFFILIATES, AND ITS SPONSORS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE OR ANY THIRD PARTY SITE. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SITE, RELATED SERVICES AND/OR ANY THIRD PARTY SITE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SITE.

D. SONY MUSIC DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ANY THIRD PARTY SITE, OR THE SERVERS THAT MAKE THEM AVAILABLE, ARE OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

E. SONY MUSIC DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON THE SITE OR ANY THIRD PARTY SITE.

F. SONY MUSIC MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING HOW OFTEN THE MATERIALS OR INFORMATION POSTED ON THE SITE WILL BE UPDATED (IF AT ALL) OR THE NUMBER OR IDENTIFICATION OF THE RECORDING ARTISTS OR OTHER INDIVIDUALS (IF ANY) THAT WILL BE FEATURED ON THE SITE.

10. VOID WHERE PROHIBITED

Although this Site is accessible worldwide, not all products or services discussed or referenced on this Site are available to all persons or in all geographic locations. Sony Music reserves the right to limit, in its sole discretion, the provision and quantity of any product or service to any person or geographic area it so desires. Any offer for any product or service made in this Site is void where prohibited.

11. MAKING PURCHASES 

If you wish to purchase products or services described on the Site, you may be asked to supply certain information including credit card or other payment information. By initiating a transaction you warrant and represent that you (A) are eighteen (18) years of age or older and (B) have the legal right to use the payment means you select. You agree that all information that you provide will be accurate, complete and current. You agree to pay all charges, including shipping and handling charges, incurred by users of your credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases. Sony Music will be entitled to change the pricing and availability of any particular product(s) or service(s) without prior notice at any time. Sony Music does not offer refunds in the event of temporary or permanent price drops following purchase at higher prices. All sales of digital content are final.

12. RULES FOR PROMOTIONS

Any contests, sweepstakes, surveys, games or similar promotions (collectively “Promotions“) made available through the Site may be governed by specific rules that are separate from these Terms. By participating in any such Promotions, you will become subject to those rules, which may vary from the Terms set forth herein. Sony Music advises you to review carefully any specific rules applicable to a particular Promotion and to review our Privacy Policy which, in addition to these Terms, governs any information you submit in connection with such activities. To the extent that the rules for a Promotion conflict with these Terms, the Promotion rules shall control.

13. CHOICE OF LAW AND VENUE

These Terms shall be governed by, and construed in accordance with, the laws of the State of New York, exclusive of its choice of law rules. Each party submits to the exclusive jurisdiction of the state and federal courts sitting in the Borough of Manhattan in the City of New York in the State of New York, and waives any jurisdictional, venue, or inconvenient forum objections to such courts. Each party further agrees as follows: (i) any claim brought to enforce these Terms must be commenced within two (2) years of the cause of action accruing; (ii) no recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees; and (iii) any claim must be brought individually and not consolidated as part of a group or class action complaint.

14. GENERAL TERMS 

A. In the event that any of the provisions of the Terms are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.

B. The Terms contain the entire agreement between you and us regarding the use of the Site, and supersede any prior agreement between you and us on such subject matter. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms.

C. We may provide you with notices, including those regarding changes to the Terms by email, regular mail or communications through the Site.

D. Any failure by Sony Music to exercise or enforce any right or provision of the Terms does not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

E. The Terms are not assignable, transferable or sublicensable by you except with Sony Music’s prior written consent, but may be assigned or transferred by us without restriction. Any assignment attempted to be made in violation of the Terms shall be void.

F. The section titles in the Terms are for convenience only and have no legal or contractual effect.

15. DESIGNATED AGENT UNDER THE DIGITAL MILLENNIUM COPYRIGHT ACT

The Digital Millennium Copyright Act (DMCA) provides a mechanism for notifying service providers of claims of unauthorized use of copyrighted materials. Under the DMCA, a claim must be sent to the service provider’s Designated Agent. If you believe in good faith that Sony Music should be notified of a possible online copyright infringement involving any Sony Music Site, please notify Sony Music’s designated agent: Wade Leak, Esq., Business and Legal Affairs Department, Sony Music Entertainment, 25 Madison Avenue, New York, New York 10010. Phone: 212-833-8000; Fax: 212-833-5828; Email: copyright.agent@sonymusic.com

Please be aware that, in order to be effective, your notice of claim must comply with the detailed requirements set forth in the DMCA. You are encouraged to review them (see 17 U.S.C. Sec. 512(c)(3)) before sending your notice of claim.